What are your shipping charges?
Shipping charges are computed as follows:
Order values up to $100 will run $5.00 for shipping and insurance.
Order values from $100 to $500 will run $8.00 for shipping and insurance.
Order values above $500 are generally shipped by registered mail at a cost of $15.00 plus insurance value.
High value items will normally require additional insurance which can increase the shipping cost. Express mail requests are acceptable at an additional cost of $25 plus insurance.
Shipping charges are added when you complete the check out process. Most orders are shipped via insured mail with delivery confirmation. On occasion, we will ship UPS if appropriate. Shipping fees are non-refundable.
How do I inquire about an order I placed?
If you have any questions or concerns about an order, please email us and be sure to indicate the order number in question, the date you placed the order and your full name. We cannot look up your order with only an email address.
Also please note that we ship all orders via insured mail. We are not responsible for lost or damaged packages. If your package is lost, we will file a claim with the USPS for the value of your items.
What is my coin worth?
The number one question we get asked is "How much is my coin worth?" There is no simple answer. The value of any given coin depends on its date, mint mark, condition and rarity. We cannot (and will not) tell you the value of your coins without actually seeing them and determining these elements. Please do not email us asking us to do so, as we can only give general value ranges without inspection of the coins. Your best bet is to ship your coins to us for a visual inspection and determination of value.
I found a two headed quarter (dime, nickel, penny etc) and I heard it is worth millions. Is this true?
These coins were often made as magician's coins or novelty items and have no numismatic value at all. There have been a few certified cases of double headed or tailed coins but these are far and few between. The odds are your coin is worthless. However, feel free to take your coin to a local dealer to examine.
I have a coin that is an error. It is missing part of the features, or one side is silver and the other golden or copper colored, or it appears to be clipped off or double struck etc. Is it worth anything?
It could well be. There are people who collect error coins. We do not deal in error coins though and do not keep abreast of what is out there or what they are worth.
Can you tell me about coins that have mint errors?
There has been been a lot of news lately about coins that were minted improperly by the U.S. Mint. Claims are that they're worth $100,000 and more. Don't believe all the hype.
We're often asked about "Two Headed Quarters" etc. You'll find that these are not valuable coins and worthless to serious collectors. They were made as magician's coins and available in toy stores.
Can you tell me about the rare 1943 penny?
During World War II copper was scarce and all pennies in 1943 were minted in steel. Almost a billion were minted that year so they are not considered rare. However, a few were minted in copper and those are the valuable ones you may hear about. If a magnet picks up your 1943 penny, then it's not rare. We sell these for about a dime each ...
I do not live in the United States. Can you ship to my country?
NO !!! We ship coins to US addresses only and will not ship to other countries.
I tried to make an offer but the system says my Shopping Cart is Empty. What do I do?
If you have any problem with the "shopping cart" or the "check out" system, please email me at donrinkor@dmpldollar.com or you can reach our office at 707-546-2575 to complete your order.
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